Quick Support
For a one-off session on a Windows PC. Start here if an engineer is waiting on the phone. The engineer can only connect while it is open, and closing it ends the session.
DownloadRemote Support
If one of our engineers has asked you to connect, download Quick Support below and run it. It shows a 9-digit code: read it out, and the engineer can see your screen and help you straight away.
Remote access
Set up to reach your own office computer from home? Sign in here with the details we sent you.
Sign inComputers we look after
For computers we support on an ongoing basis. Your engineer sets this up for you, so there is nothing to download here.
Call to arrange itWindows may warn you the first time you run Quick Support, because it is our own software: choose More info, then Run anyway. If your browser asks whether to keep the file, choose Keep, and choose Yes if Windows asks for permission. On a Mac? Call us and we’ll connect another way.
Not sure which one?